Please find Coronavirus FAQ here

Making Appointments

Due to social distancing measures and reduced staffing levels we will continue to accept bookings via our website. You can book online on this page. Our telephone systems are open to take your bookings.

Opening Hours

We will continue to open from 9am to 7pm, seven days per week which will be reviewed depending on demand. We will be working at 50% capacity to maintain a 2m distance rule.

In the Salon

We will make sure to operate following the social distancing measures in a safe and hygienic environment. We are as compliant as possible after  reviewing our housekeeping with additional sanitising all the equipment we use. We will use special PPE for every client.  Our team will be wearing the required PPE. Our customers are welcome to bring their own PPE. The team will sterilise their equipment in-between clients and also disinfect the work station.

We can not offer waiting space inside the salon but there will be a limited waiting area outside the salon. Please arrive on time for your appointment.

Magazines and newspapers will not be available.

Beauty Services

Beauty services (manicure and pedicure only ) will resume from 5th of August.

Home Visits

Our team will be happy to do home visits outside salon hours following PPE guidelines.

Payment for Services

We will not accept cash payments. Only contactless or Apple Pay will be available on the day of service.

Our clients are required to pay a 50% deposit at the time of making the booking. Full refund will be given if you need to cancel or amend your booking at least 48 hours before the appointment.

We look forward welcoming you to the salon soon. Stay safe.

HK London team